Basic Info

FAQ

1. Are you a manufacturer or trading company?
We are a one-stop custom mechanical parts manufacturing factory specializing in CNC machining, sheet metal fabrication, injection molding, and comprehensive post-processing services (e.g., surface treatment, assembly). Our facility is equipped with CNC milling/lathe machines, sheet metal presses, injection molding machines, an ERP system, and over 50 sets of advanced production equipment. For any project, we can provide material certification reports, sample QC reports (for CNC/metal/plastic parts), and other technical documentation as required.

2. How to get a quotation?
To request a quotation for custom mechanical components (CNC-machined, sheet metal, or injection-molded), please provide detailed specifications including:
Drawings (PDF/STEP/IGS/DWG, etc.) or 3D models
Process type (CNC machining, sheet metal fabrication, injection molding)
Material grade, surface treatment requirements, quantity, quality standards, and delivery timeline

3. Can I get a quote without drawings?
Can your team assist with design development for my concept (e.g., CNC parts, sheet metal components, plastic moldings)? Absolutely! For custom manufacturing projects, we accept samples, sketches, or detailed dimensional notes. Our engineers can provide process-specific design support (e.g., CNC machining feasibility analysis, sheet metal nesting, injection mold design) to convert your ideas into accurate quotes.

4. Can you provide samples before mass production?
Yes, we offer prototyping services for CNC-machined parts, sheet metal prototypes, and injection-molded samples (sample fee applicable). The prototype fee may be refunded upon confirmation of volume production orders (applicable to all processes).

5. When is the delivery date?
Typical lead times vary by process:
Prototypes: 2-7 days (CNC/sheet metal) | 5-10 days (injection molding)
Batch production: 10-30 days (CNC/sheet metal) | 20-40 days (injection molding)
(Exact timing depends on part complexity, process, material, and order quantity)

6. How do you control the quality?
Our multi-process quality control system covers all manufacturing services (CNC, sheet metal, injection molding):
(1) Material inspection – Verify raw material specifications (metal/plastic) and dimensions
(2) First article inspection (FAI) – Validate critical features before mass production for any process
(3) In-process QC checks – Regular sampling during machining/fabrication/molding
(4) Pre-shipment inspection – 100% final check for all components (regardless of process)

7. After-sales Service Team
If you encounter any issues with our custom mechanical parts (CNC, sheet metal, or plastic components) within one month of receipt, contact our after-sales team via phone, video call, or email. We guarantee a solution within 7 working days, supported by process-specific technical expertise.